Privacy Policy
Twinster Instant, a product of Twinster Enterprises LLC · Last updated: July 2026
Twinster Instant provides missed-call text-back and lead-response services to local service businesses ("our business clients"). This policy explains what information we handle, how we use it, and the choices you have — whether you are a customer of one of our business clients or a visitor to this website.
Information we collect
- If you call or text one of our business clients: your phone number, the contents of your text messages, and any details you choose to share (such as your name, service address, and what you need help with).
- If you use the website contact form: your name, business name, phone number, and email address.
- Basic technical data: standard server logs (IP address, pages visited) used to keep the service running and secure.
How we use it
- To respond to your call or message on behalf of the business you contacted, collect your service request, and pass it to that business so they can help you.
- To operate, secure, and improve the Twinster Instant service.
- To respond to inquiries you send us directly.
Text conversations are processed with the help of automated (AI) assistance to respond quickly and collect your service details for the business you contacted.
Text messaging disclosures
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.
Message frequency varies based on your conversation. Message and data rates may apply.
Reply STOP at any time to stop receiving messages. Reply HELP for help, or contact us at the email below.
What we share (and don't)
- Your service request and contact details are shared with the business you contacted — that's the entire purpose of the service.
- We use trusted service providers to operate the platform (telephone/SMS carriage, AI processing, hosting). They process data only to provide the service.
- We do not sell your personal information. We do not share your mobile number with third parties for their marketing.
- We may disclose information if required by law.
Data retention
Conversation records are retained so the business you contacted can follow up on your request and keep a record of its leads. You may request deletion of your information at any time using the contact below.
Your choices
- Reply STOP to any text to opt out of further messages.
- Email us to request access to, correction of, or deletion of your personal information.
Contact
Twinster Enterprises LLC
311 W 4th St, Anaconda, MT 59711
Email: instant@twinsterlabs.com